Privacy policy.

Last updated: 26 August 2025
Who we are: Zesty Enterprises Ltd (“we”, “us”, “our”) is a UK company. This policy explains how we use your personal data.

The basics

  • We do not sell or share your personal data with other organisations for their own purposes.

  • We may use trusted service providers (for example, website hosting or email delivery) to help us run our services. They can only use your data on our instructions and must keep it secure.

What data we collect

We collect the minimum we need, such as:

  • Contact details (name, email address, phone number) when you contact us or become a customer.

  • Business details (company name, role) if relevant to our work with you.

  • Communications you send us (emails, forms, support requests).

  • Website and device data (IP address, pages visited) to keep our site secure and working.
    If we use analytics cookies or similar tools, we’ll ask for your consent first.

Why we use your data (our lawful bases)

We only use your data when the law allows it. This includes:

  • To provide our services or respond to enquiries — performing a contract or taking steps at your request.

  • To run and improve our business (for example, managing our website, keeping records, preventing abuse) — our legitimate interests when they are not overridden by your rights.

  • To meet legal obligations — for example, tax and accounting rules.

  • With your consent — for optional things like newsletters. You can withdraw consent at any time.

Cookies

  • We use cookies that are strictly necessary to make the site work.

  • We will only use non-essential cookies (for example, analytics) with your consent. You can change your choices at any time via our cookie banner or browser settings.

How long we keep your data

We keep data only as long as needed:

  • Enquiry emails: up to 2 years.

  • Customer and invoice records: up to 7 years (for tax/legal reasons).

  • Website logs: up to 12 months (security/diagnostics).
    When data is no longer needed, we delete or anonymise it.

Where your data is stored

We aim to keep data in the UK or EEA. If we ever need to transfer data outside the UK/EEA, we will use appropriate safeguards (for example, approved contractual clauses) to protect it.

Your rights

You have the right to:

  • Access your data and get a copy

  • Correct inaccurate data

  • Delete your data (in some cases)

  • Restrict or object to our use of your data

  • Move your data (data portability)

  • Withdraw consent where we rely on it
    To use these rights, contact us using the details below. We may need to verify your identity.

Security

We take appropriate technical and organisational measures to protect your data (for example, access controls, encryption in transit, staff confidentiality).

Children

Our services are not aimed at children. We don’t knowingly collect children’s data.

Contact us

Data controller: Zesty Enterprises Ltd
Email: info@zestyenterprises.co.uk
Postal address: 55 Wilton Rise, York, YO24 4BT

Complaints

If you’re unhappy with how we use your data, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO): call 0303 123 1113 or visit their website. ICO

Changes to this policy

We may update this policy from time to time. We’ll post the latest version on our website and change the “Last updated” date.